Reset device!ĩ) With device connected to machine (even if connection ‘fails’) go to the Device Manager and under either Network adaptors or Universal Serial Bus controllers (depending on if you are in RNDIS mode or USB mode, see above) and right click on the entry in the list that sows connection to a device and first try ‘Update Driver’. Make sure that your virus scanner isn’t stopping or blocking ‘wmdc.exe’ or ‘wmdcbase.exe’ħ) If you notice that WMDC is trying to rename the device, then on the device go to Settings / System / About / Device ID and change the name from its defaultĨ) On Mobile Device, change the device from RNDIS to USB only by using the USB to PC application under Start / Settings / Connections (uncheck the check box). Avoid USB Ports from peripheral devices such as monitors, keyboards, adapters, etc.Ħ) Virus Scanners. Some motherboards have different chipsets from one side to another. Set the Slider Bar to ‘Never Notify’ĥ) USB Ports. Remove any existing PartnershipsĤ) User Account Settings. They are in a loose order of what I would confirm/troubleshoot first to more obscure.ġ) Ensure that your machine has all Windows Updates ( /)Ģ) Ensure that the latest WMDC is installed, version or higherģ) No WMDC Partnerships! Always connect as guest.
These steps refer to Windows 7 on both 32 and 64 bit machines and WM 6.1 and WM 6.5. If you continue to have trouble with WMDC and a Geo 6000 not connecting to your PC please contact me and I can e-mail you a Geo 6000 USB FIX.CAB file.ĭetailed list of troubleshooting steps one can take to resolve connection issues. UPDATED AS of June 14th – 2011: Offical Support Note from Trimble: Geo Explorer 6000 Series: Tips for connecting to Windows Mobile Device Center Trouble Shooting Windows Mobile Device Center:
If necessary, you can download ActiveSync or Microsoft Windows Mobile Device Center for free from the Microsoft Windows Mobile Website. Try uninstalling and reinstalling, or try installing a newer version.To repair Windows Mobile Device Center, select ‘Start’ –> ‘Control Panel’ –> ‘Programs and Features’ –> Select ‘Windows Mobile Device Center’ –> then click ‘Repair’.To repair ActiveSync, go to ‘Add or Remove Programs’–> select ‘Microsoft ActiveSync’–> click on ‘Click here for support information’ –> then click ‘Repair’.If it is present, double-click on it, this will likely start ActiveSync/Windows Mobile Device Center. Go to ‘My Computer’ and see if the mobile device is listed as one of the available drives.
Check to see if the anti-virus and or firewall settings on the PC are blocking the connection.This should now free the connection for download. On the mobile device, go into ‘Start’ > ‘Settings’ > ‘Connections’ > ‘USB to PC’ and uncheck the box for ‘Enable advanced network functionality‘ option.Disconnect and reconnect the device several times.